ChatGPT accessible again in Italy

1 year ago 73
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ChatGPT logo on smartphoneImage source, Getty Images

By Shiona McCallum

Technology reporter

Access to the ChatGPT chatbot has been restored in Italy.

It was banned by the Italian data-protection authority at the start of April over privacy concerns.

Now its maker, OpenAI, which is backed by Microsoft, has successfully "addressed or clarified" the issues raised.

Italians can now access ChatGPT with "enhanced transparency" of its privacy policy.

The Italian data-protection authority, also known as Garante, temporarily restricted the chatbot and launched a probe over the artificial intelligence application's suspected breach.

As Garante had accused OpenAI of failing to check the age of ChatGPT's users who are supposed to be aged 13 or above, OpenAI said it will offer a tool to verify users' ages in Italy upon sign-up.

OpenAI explained that it will also provide a new form for European Union users to exercise their right to object to its use of personal data to train its models.

An OpenAI spokesperson said it appreciated the Garante for being collaborative, and that it would continue ongoing constructive discussions.

The Italian regulator told the BBC it "welcomed the measures OpenAI implemented" but called for even more compliance.

In particular, the spokesperson said, around "implementing an age verification system and planning and conducting an information campaign to inform Italians of what happened as well as of their right to opt-out from the processing of their personal data for training algorithms."

The Garante said it will carry on its "fact-finding activities regarding OpenAI also under the umbrella of the ad-hoc task force that was set up by the European Data Protection Board."

Millions of people have used ChatGPT since it launched in November 2022.

It can answer questions using natural, human like language and it can also mimic other writing styles.

Microsoft has spent billions of dollars on it and it was added to Bing last month.

It has also said that it will embed a version of the technology in its Office apps, including Word, Excel, Powerpoint and Outlook.

Bard, Google's; rival artificial-intelligence chatbot, is now available, but only to specific users over the age of 18.

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