IT failure leaves Hargreaves Lansdown clients unable to make transactions

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Richard Irvine-Brown,BBC Technologyand

James Kelly,BBC Your Voice

Getty The offices of Hargreaves Lansdown, a contemporary, multistorey glass office building against a partially cloudy skyGetty

The company said there was not a cyber security issue and client assets and data were safe

Thousands of clients of the UK financial services giant Hargreaves Lansdown have reported problems logging into digital services and making transactions.

The Bristol-based company, which manages private investments for two million people, has confirmed there are "technical issues" affecting their website and mobile app.

In a statement on Friday morning the company said this was impacting the ability to perform account transactions but said clients' assets and data were "secure" and there was "no evidence of any cyber incident".

According to website Downdetector, which monitors web outages, thousands of people have reported problems since the disruption began on Thursday evening.

In a statement on X the firm, has apologised for the inconvenience caused and pledged to get its services working fully again as soon as possible.

There has been an angry reaction from some X users in response to the post.

Some have accused the company of a lack of dilligence while others have threatened to move their business to a rival firm

A number of users have also asked if the firm will pay compensation.

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