Liverpool Street becomes Britain's busiest station

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Passengers inside Liverpool Street stationImage source, PA Media

Image caption,

The Elizabeth Line is attributed to the surge in passengers at Liverpool Street station

By Jess Warren & PA Media

BBC News

London's Liverpool Street station has replaced Waterloo as the busiest in Britain, new figures show.

The Office of Rail and Road (ORR) said the "full opening of the Elizabeth line has changed the way people travel".

Outside London, the busiest stations were Birmingham New Street, Leeds and Manchester Piccadilly.

Glasgow Central was the most used station in Scotland and Cardiff Central topped the list in Wales.

The ORR said between April 2022 and March 2023, there were 80.4 million entries and exits at Liverpool Street station.

Image source, Jordan Pettitt

Image caption,

The Elizabeth line is bringing passengers from Reading, Heathrow Airport, Abbey Wood and Shenfield into central London

It has seen a year-on-year increase of around 50 million, which was attributed to the opening of the Elizabeth line in May 2022, which serves the station.

The line, which also stops at Paddington, cause the station to rise to second place with 59.2 million entries and exits.

Waterloo fell to third place with 57.8 million entries and exits.

Feras Alshaker, director of planning and performance at the ORR, said: "Waterloo had been the busiest station in Britain for all but one of the previous 18 years."

Image source, PA Media

Image caption,

Denton station saw only 34 passenger entries and exists between April 2022 and March 2023

Beyond the capital the busiest stations were:

  • Birmingham New Street recorded 30.7 million entries and exits
  • Leeds at 24 million
  • Manchester Piccadilly at 23.6 million
  • Glasgow Central saw 20.8 million entries and exits
  • Cardiff Central recording 10.2 million entries and exits.

The least used station that was open throughout the whole year was Denton, Greater Manchester, with 34 entries and exits.

Only two entries and exits were recorded at Teesside Airport station. But its once-a-week Sunday service was suspended in May 2022 after the platform was classified as unsafe.

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