McDonald's sets up investigation unit after abuse claims

McDonald's has launched a new investigation handling unit after the BBC reported on dozens of abuse allegations at the fast-food chain.

Alistair Macrow, chief executive of McDonald's UK and Ireland, said the claims he had heard this week are "personally and professionally shocking".

He apologised to anyone affected.

Mr Macrow said: "The unit will have oversight on all cases and the power to refer the most serious cases to a third-party legal team staffed by specialist investigators.

"The unit will be run by human resource and legal professionals full-time until at least the end of this year."

More than 100 current and recent staff at UK outlets of McDonald's alleged that they worked in a toxic culture of sexual assault, harassment, racism and bullying.

Since the BBC's report was published on Tuesday, more stories have surfaced, putting further pressure on McDonald's.

Mr Macrow said the company had "clearly fallen short" in some key areas.

"I am determined to root out any behaviour or conduct that falls below the high standards of respect, safety and inclusion we demand of everyone at McDonald's," he added.