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By Bernd Debusmann Jr in Ohio
BBC News
Furious, fearful and frustrated residents of the sleepy town of East Palestine, Ohio, were left with few answers after a tense meeting with officials on Wednesday.
Much of the anger was directed at the Norfolk Southern railway company, whose train carrying toxic chemicals derailed 13 days ago as it passed through the town, causing a large fire.
Representatives of the company pulled out just hours before the meeting began, citing security concerns.
After the derailment, emergency crews performed a controlled release of vinyl chloride from five railcars that were at risk of exploding. Thick plumes of black smoke towered over the town, but crews monitoring the air quality sought to reassure locals that it was going as planned.
Despite those assurances from officials, many residents say they continued to be frightened of the potential harms, which they say had impacted humans and wildlife alike.
Thousands of dead fish have appeared in the creeks in the town, while people told local media that their chickens had died suddenly, and that their pets had fallen ill.
Many have reported difficulties getting their water tested, fuelling mistrust at what they see as an ineffective and inadequate response to the crisis.
Under the banners and murals of a local high school gymnasium, hundreds of residents bombarded officials with repeated - and occasionally profanity-laden - questions about air and water quality.
"I'm just as frustrated. I live in the community, just like you," said East Palestine Mayor's Trent Conaway, exhaustion clearly visible on his face. "I'm trying to get answers."
Just hours before the meeting, Norfolk Southern announced that it would not attend.
In a statement, the company said it had become "increasingly concerned about the growing physical threat" to its employees because of the likelihood of "outside parties" participating.
Even before the event began, the company's absence left many residents seething.
"They have something to hide. You don't back out of questions if you know how to answer them," East Palestine resident Jaime Cozza said. "It was like a bomb went through our town."
Lifelong resident Chris Wallace - who remains unable to return to his house near a local creek - told the BBC that many townspeople had long been concerned about the speeds at which trains went through East Palestine, as well as the potential dangers of exhausted staff.
"They should be here answering questions," he said. "They've got a lot to hide. They don't want us to know anything. They bombed us."
The BBC has reached out to Norfolk Southern for comment.
Mr Wallace and Ms Cozza said they are banding together with other locals to bring in outside experts to examine soil and water and bring in an attorney to answer legal questions.
Inside the crowded gymnasium, officials - including US Congressman Bill Johnson - faced repeated questions about what many locals said they see as contradictory and confusing health guidance.
"They kept saying it's fine to drink the water, but also to drink bottled water," said Scott McLear. "That's not an answer. That's a contradiction, live for everyone to see."
On multiple occasions, officials at the meeting were forced to plead with local residents to be civil, with Mayor Conaway telling those in attendance that "we're all adults here".
While officials at the event acknowledged that the toxins from the derailment had been deadly to wildlife - particularly fish - the head of Ohio's Health Department, Bruce Vanderhoff, told the crowd that the concentrations of toxins in the air and in water supplies were far below that which could harm humans.
"Why are people getting sick if there's nothing in the air or the water?," asked a woman from the bleachers, sparking applause throughout the gymnasium.
Congressman Johnson, for his part, provided what he termed a "common sense" perspective.
"I'm not a doctor, and I'm not a chemist," he said. "If you've got ailments and conditions that you did not have before 3 February, go to your doctor. Get that documented."
On Thursday, the head of the US Environmental Protection Agency (EPA), Michael Regan, is expected to travel to East Palestine to meet with local officials and assess the response to the derailment.
In a statement, the EPA said that he would discuss the agency's "air monitoring and work to ensure the health and safety of the community."
But for some local residents, Mr Regan's visit is too little, too late.
"I have absolutely no faith whatsoever," said a young man who asked only to be identified as Owen. "The answers they are giving could be true. But they aren't delivering them in a way that's going to make anybody feel better."