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A Los Angeles police officer has killed two people, including a 14-year-old girl trying on new outfits, after opening fire inside a clothing store.
The teenager was in a changing room with her mother when a stray bullet came through the wall and hit her.
Police say the shooting came after reports of shots being fired by a man inside the store. The suspect was shot dead, but no gun was found.
The state's Department of Justice is currently investigating the shooting.
The incident took place late on Thursday morning, around 11:45 local time (19:45 GMT), at a Burlington department store in North Hollywood amid a throng of holiday shoppers.
Witnesses and store employees told local media that a man was acting erratically inside the store and smashing display cases.
Police said a 911 caller reported hearing arguing inside the store and suggested shots may have been fired. They also say they received reports of a possible active shooter on the scene.
A fire department official told reporters that officers had arrived to find "an individual who was in the process of assaulting another" on an upper level of the store, prompting one of them to open fire as officers dispersed shoppers.
The suspect died almost instantly. A bicycle lock and chain were found near his body, but no gun was recovered.
Officers then found a hole in the nearby wall of a dressing room behind the suspect, and the teenage girl dead inside.
Local media also shows a woman with a bloodied face - who appears to be the assault victim - being taken away from the store in an ambulance.
None of the people involved have been publicly identified.
On Thursday night, Los Angeles Police Chief Michel Moore promised a "thorough, complete and transparent investigation" into what he called a "chaotic incident".
"I am profoundly sorry for the loss of this young girl's life and I know there are no words that can relieve the unimaginable pain for the family," he said.
As part of its review, the department is expected to release video of the incident, including from officer-worn body cameras and Burlington security cameras.
California Attorney General Rob Bonta said he would conduct an independent investigation and refer his findings to a team of special prosecutors.
A state law passed in July mandates that all fatal police shootings of unarmed civilians be investigated by the state's Department of Justice.