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An ambulance crew invited the BBC to a drive along to experience a day on the front line of the NHS as the winter pressure ramps up.
Lee Carr, a paramedic, and Beth Sutton, a trainee ambulance practitioner, attended a number of calls including a man having a seizure at Gatwick Airport railway station, a 96-year-old man with breathing problems and a 101-year-old woman who needed help after slipping in her kitchen.
Mr Carr said: "You come into work, you don't know what you're going to go to that day. Every day is an opportunity just to help someone, make a difference to someone's day."